Freddie Mac

• June 23, 2019
• 0 Comment
• Posted by Paul

• Identified critical services, developed relevant documentation, created controls/documentation portal, and integrated optimization initiatives that improved scores surrounding service delivery.
• Selected to oversee the creation of IS policies/standards program to meet best practices; maintained clear lines of communication with business units, IT, and other key groups to build top-tier training plans, communications plans, and processes that drastically reduced risk.
• Constructed bespoke processes to identify control thresholds, testing procedures, and reporting for IS controls; oversaw the generation of a related handbook to convey lessons learned.
• Revamped all IS metrics reported to emphasize actionable, executive-level information that directly led to more informed risk decisions, with efforts cited as crucial to a reduction in overall exposure despite significant operational challenges.